Job Description

Job Description

Job Description

Remote Call Center Representative - DMV Residents Only - $24/hour

We are hiring multiple Remote Call Center Representatives supporting a large government healthcare program. Will need to go onsite 3 times during the contract period. Contract is 5 months to up to 5 years in duration. 

IMPORTANT: To be considered, candidates must participate in a live video meeting with the recruiter using a laptop or desktop computer (not a mobile phone). During this meeting, candidates will complete a brief internet speed test.

This position is fully remote for residents of DC, Maryland, and Virginia. Equipment is provided.

Responsibilities:

• Handle inbound customer inquiries
• Assist customers with applications and account information
• Navigate multiple computer systems
• Resolve customer issues during the initial call whenever possible
• Document interactions accurately

Requirements:

• Previous call center, customer service, help desk, administrative, or support experience
• Strong computer skills
• Ability to work in a fast-paced call environment
• Reliable high-speed internet connection
• Dedicated work-from-home workspace
• Ability to travel to Washington, DC for equipment pickup

Bilingual Spanish-speaking candidates are strongly encouraged to apply.

Our client has an amazing opportunity for professional growth!

Company Description

Our client has an amazing opportunity for professional growth!

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